Meet the Instructor

How to Sign Up for the Class

How to Get In the Class

How to View the Recorded Masterclass

Please make sure you already have an account on our FacePaint.com website.
Use the same email address you used when you purchased the masterclass product. This ensures your access to the class.
Once logged in, go to the Masterclasses section and click on the “Member's Area” tab. There, you will find the recorded masterclass.

Masterclass FAQs

1. Is this a live session or pre-recorded?

Answer:

This is a live session. Please check the Zoom details after purchase or refer to the product image for the time and date of the masterclass.

2. Do I need to create an account on Facepaint.com?

Answer:

Yes, make sure that the email address on your Facepaint.com account matches the one you used on the day you purchased the masterclass.

3. Can I speak during the class?

Answer:

Upon entering the Zoom session, all students will be muted. However, you are allowed to speak—simply raise your hand using the emoji in Zoom. When the moderator notices, they will unmute you. Please make sure that your question or comment is relevant to the instructor’s demonstration.

Once the class is over, if there is still time, the moderator will allow everyone to speak, ask questions, share opinions, and express gratitude to the instructor and fellow face painters.

4. Will I be able to ask questions?

Answer:

Yes, you can ask questions during the class, but you must type them in the chat. The moderator will read them aloud for the instructor and students. The instructor will answer them right away. Please ensure your questions are related to the instructor’s demonstration to avoid distractions and make the best use of time.

5. If I leave during the class, will I be able to rejoin?

Answer:

Yes, as long as the class is still ongoing.

If you try to rejoin after the scheduled time, you will not be able to access the Zoom link as it will have expired.

6. How do I access the masterclass recordings?

Answer:

• Ensure You Have a Facepaint.com Account: Please make sure you already have an account on our Facepaint.com website.

• Use the Same Email Address: The email address you used on the day you purchased the product should be the same one you use to log in to our website. This ensures your access to the class.

• Go to the Member’s Area: Once logged in, navigate to the “MEMBER’S AREA,” which is under the “Masterclasses” tab, where you will find the recorded masterclass videos. You can watch and rewatch them at your convenience!

7. How long will it take for the recorded masterclass to be available on the website?

Answer:

Please allow up to 24 hours for the recorded masterclass to be accessible at your convenience.

8. How will I know when the recorded masterclass is available on the website?

Answer:

You will receive an email notification once the video has been uploaded.

9. What if I have trouble logging in or accessing the recordings?

Answer:

• Double-check that you are logging in with the same email address you used to purchase the masterclass. It must be the same to ensure you can access the recordings.

• Check your internet connection.

10. Will I get updates about new content or future masterclasses?

Answer:

Yes, we have a calendar of events on our homepage.

You will also receive an email about the upcoming masterclasses.

Upcoming Master classes

Linework (Eva Wheeldon) Masterclass